Holiday changes: trading schedule and Customer Support working hours

Make sure you consider the following changes of trading hours for all instruments during Christmas and New Year holiday season. Find our Customer Support working hours after the trading schedule.

Trading schedule EET (server time)
Instrument	Thursday, 24 December 2020	Friday, 25 December 2020	Monday, 28 December 2020	Thursday, 31 December 2020	Friday, 1 January 2021	Monday, 4 January 2021
All currency pairs	00:05 a.m - 11:59 p.m.	Closed	00:05 a.m - 11:59 p.m.	00:05 a.m - 11:59 p.m.	Closed	00:05 a.m - 11:59 p.m.
XAUUSD	1:00 a.m. - 8:45 p.m	Closed	01:00 a.m - 11:59 p.m.	1:00 a.m. - 11:59 p.m.	Closed	1:00 a.m - 11:59 p.m.
XAGUSD	1:00 a.m. - 8:45 p.m	Closed	01:00 a.m - 11:59 p.m.	1:00 a.m. - 11:59 p.m.	Closed	1:00 a.m - 11:59 p.m.
AUS200	1:00 a.m. - 5:30 a.m.	Closed	Closed	1:00 a.m. - 5:30 a.m.	Closed	1:00 a.m - 11:59 p.m.
EUSTX50 (MT5 only)	Closed	Closed	1:00 a.m - 11:59 p.m.	Closed	Closed	1:00 a.m - 11:59 p.m.
FRA40 (MT5 only)	1:00 a.m. - 3:00 p.m.	Closed	1:00 a.m - 11:59 p.m.	1:00 a.m. - 3:00 p.m.	Closed	1:00 a.m - 11:59 p.m.
GER30	Closed	Closed	09:00 a.m. - 11:00 p.m.	Closed	Closed	9:00 a.m. - 11:00 p.m.
JPN225 (MT5 only)	1:00 a.m. - 8:15 p.m.	Closed	1:00 a.m. - 11:59 p.m.	1:00 a.m. - 11:59 p.m.	Closed	1:00 a.m - 11:59 p.m.
ESP35 (MT5 only)	10:00 a.m. - 3:00 p.m.	Closed	10:00 a.m. - 18:30 p.m.	10:00 a.m. - 3:00 p.m.	Closed	10:00 a.m. - 18:30 p.m.
UK100 (MT5 only)	1:00 a.m. - 3:00 p.m	Closed	Closed	1:00 a.m. - 3:00 p.m.	Closed	1:00 a.m - 11:59 p.m.
SPX500 (MT5 only)	1:00 a.m. - 8:15 p.m	Closed	1:00 a.m. - 11:59 p.m.	1:00 a.m. - 11:59 p.m.	Closed	1:00 a.m - 11:59 p.m.
NAS100	1:00 a.m. - 8:15 p.m	Closed	1:00 a.m. - 11:59 p.m.	1:00 a.m. - 11:59 p.m.	Closed	1:00 a.m - 11:59 p.m.
US30	1:00 a.m. - 8:15 p.m	Closed	1:00 a.m. - 11:59 p.m.	1:00 a.m. - 11:59 p.m.	Closed	1:00 a.m - 11:59 p.m.

Customer Support operating hours (EET, server time)
Date	Thursday, 24 December 2020	Friday, 25 December 2020	Saturday, 26 December 2020	Thursday, 31 December 2020	Friday, 1 January 2021	Saturday, 2 January 2021
Operating hours	Until 1:00 a.m. (Fri)	Closed	1:00 a.m. – 11:59 p.m.	12:00 a.m. – 9:00 p.m.	Closed	1:00 a.m. – 11:59 p.m.

Financial Department operating hours (EET, server time)
Date	Thursday, 24 December 2020	Friday, 25 December 2020	Saturday, 26 December 2020	Thursday, 31 December 2020	Friday, 1 January 2021	Saturday, 2 January 2021
Operating hours	Until 10:00 p.m.	2:00 p.m. – 11:59 p.m.	12:00 a.m. – 11:59 p.m.	Until 10:00 p.m.	Closed	2:00 a.m. – 11:59 p.m.

Please consider the fact that any open trades upon closure of trading hours will be rolled into the next day.

We would like to apologise for any inconvenience caused. If you have any questions, please contact our Customer Support. If any failures occur, please report immediately to support@octafx.com

Happy holidays!

Trading schedule changes

Holiday changes: trading schedule and Customer Support working hours

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